Q: 價格與方案

會員費用、帳單、升級與取消

Q: 使用與時間

全天候使用、訪客政策與平台開放時間

Question 1

價格與方案

Accepted Answer

會員費用、帳單、升級與取消

Question 2

使用與時間

Accepted Answer

全天候使用、訪客政策與平台開放時間

Question 3

What's included in the Hot Desk Pro monthly plan?

Accepted Answer

The Hot Desk Pro plan ($250/month) includes: 24/7 access to the workspace, high-speed WiFi, unlimited coffee & tea, 10 hours of meeting room usage per month, 100 pages of printing credit, personal locker storage, and invitations to all community events. It's our most popular plan for individuals who need flexibility and full amenities.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can change your plan at any time. Upgrades are effective immediately, while downgrades take effect at the start of your next billing cycle. There are no fees for changing plans. Simply notify our community manager or update your plan through the member portal.

Question 5

Do you offer discounts for annual commitments?

Accepted Answer

Absolutely! We offer a 10% discount for annual prepayments on all monthly plans. This applies to Hot Desk Pro, Dedicated Desk, and Private Studio plans. Contact our sales team for custom quotes for teams larger than 10 people.

Question 6

Is the workspace really open 24/7?

Accepted Answer

Yes! Members with monthly plans (Hot Desk Pro, Dedicated Desk, Private Studio) receive keycard access that works 24 hours a day, 7 days a week. Our reception is staffed Monday-Friday 9AM-6PM and Saturday 10AM-4PM for assistance. Day Pass members have access during staffed hours only.

Question 7

Can I bring guests or clients?

Accepted Answer

Members can bring up to 2 guests per day at no additional charge. Guests must be signed in at reception and are welcome to use common areas. For client meetings, we recommend booking one of our meeting rooms. Private Studio members have more flexibility with guest access for their team members.

Question 8

How fast is the internet connection?

Accepted Answer

We provide enterprise-grade fiber internet with speeds up to 1Gbps up/down. We have redundant connections to ensure 99.9% uptime. The network is secured with WPA2-Enterprise encryption. For video calls and large file transfers, you'll experience minimal latency. We also have Ethernet ports available at most desks.

Question 9

Are meeting rooms included in my plan?

Accepted Answer

Hot Desk Pro members receive 10 hours of meeting room usage per month. Dedicated Desk members get 15 hours, and Private Studio members get 20 hours. Additional time can be booked at $25/hour. All meeting rooms are equipped with 4K displays, conference phones, and whiteboards. Bookings are managed through our member portal.

Question 10

Membership

Accepted Answer

Still have questions? Our team is here to help you get the answers you need. Contact Support

常見問題解答

快速協助

依分類瀏覽

價格與方案

使用與時間

配套服務

會員專區

常見問題

價格方案

使用時間與權限

設施

會員資格

還有其他問題嗎？

常見問題解答

快速協助

依分類瀏覽

價格與方案

使用與時間

配套服務

會員專區

常見問題

價格方案

Hot Desk Pro 月費方案包含哪些內容？

我可以升級或降級方案嗎？

年約方案是否有折扣？

使用時間與權限

工作空間真的24小時開放嗎？

我可以帶訪客或客戶嗎？

設施

網路連線速度如何？

我的方案包含會議室使用嗎？

會員資格

是否有最低承諾期限？

如何預約參觀？

還有其他問題嗎？